SOLIAN CLEANING LIMITED
Company Number: 16127869

Effective Date: 04/01/2025

At Solian Cleaning Limited, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services or interact with us.

1. Information We Collect

We may collect and process the following information:

• Personal Information: Name, address, email address, phone number.
• Payment Information: Credit/debit card details, billing address.
• Service Information: Details about the services you have requested or purchased.
• Communications: Any correspondence with us via email, phone, or other means.
• Technical Information: IP address, browser type, operating system, and other information collected through cookies and similar technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: To provide and manage the services you request.
• Payment Processing: To process payments for our services.
• Communication: To communicate with you about your account, our services, and any updates.
• Improvement: To improve our services and customer experience.
• Legal Compliance: To comply with legal obligations and protect our rights.

3. Sharing Your Information

Solian Limited does not sell your personal information. We may share your information with:

• Service Providers: Companies that perform services on our behalf, such as payment processing and IT support.
• Legal Authorities: When required by law or to protect our rights and property.

4. Security of Your Information

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal information.
• Object to or restrict our processing of your data.
• Withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us at admin@soliancleaning.co.uk.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being sent.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

SOLIAN LIMITED
34 Strawberry Road, Salford, Lancashire, United Kingdom, M6 6PT
Email: admin@soliancleaning.co.uk
Phone: 0161 399 5058